Setting up new computer equipment can sometimes be a bit daunting, whether you’re upgrading your home office or introducing new devices to your household. Our Tech Mates take the hassle out of the process by managing the full setup for you, ensuring every device is configured correctly and ready for immediate use.
If you’d like to learn more about your new equipment, we’re happy to guide you through each step, explaining the process in clear, everyday language. Alternatively, if you prefer everything to be ready to go, we can complete the setup so you can start using your technology straight away.
Our team can handle the setup of a wide range of devices including PC desktop and laptop computers, printers, modems, routers, Wi-Fi extenders, network switches, and more. We make sure all your technology is properly connected and running smoothly, giving you confidence that your equipment will perform as expected from the very beginning.
We don’t handle Apple computers.
Our Tech Mates can upgrade your computer by installing compatible hardware like power supplies, video cards, processors, memory, and cooling fans—helping you get more life from your current system. Installing these parts can be complex and risks damaging components, so it’s best left to experts.
We assess your machine during software upgrades, recommend necessary hardware improvements, help you purchase them directly for the best price and warranty, and install everything at affordable rates.
PC System Optimisation including Software & Cyber Security Updates/Installs
We can clean and optimise your machine to improve performance and extend its lifespan. Like people, computers slow down over time, and our Tech Mate service provides a needed refresh.
We assess and update your cyber security and network setup, recommending reliable modern security suites to protect your home from threats. Our team examines and enhances your local network, implementing world-class measures to reduce intrusion risks.
We also help set up robust password management, dark web monitoring, and VPN services to strengthen your online safety. After installation or updates, we run diagnostic tests and guide you in using your security software effectively. Our approach keeps your personal data secure, your devices protected, and your home network safe from emerging threats.
We ensure your game console is set up exactly to your preferences, connecting all necessary peripherals and configuring your local network settings for seamless gameplay.
If you’re a parent, we can assist with activating and customising built-in parental controls available on major consoles, allowing you to manage age-appropriate content, set playtime limits, and block access to unwanted material. Our service helps you create a safer and more enjoyable gaming environment for the whole family.
Whether you are switching to a new internet provider or looking to enhance your home network with a modern mesh system, we can assist from start to finish. Simply purchase the mesh network system of your choice, and our team will handle the entire installation process. We will set up and fine-tune your network to ensure you receive optimal speed and robust, reliable coverage throughout your home.
If you combine this Wi-Fi network setup service with any of our other services, you will benefit from a nearly 20% discount on both. This special offer applies whenever you order two or more services together, making it more affordable to address multiple technology needs in a single visit.